Success and Motivation:Drowning in Opportunity /Winning the Battles you are in
Those were usually the times I made mistakes. In a lifetime of running businesses I have developed a lot of rules that have been almost infallable, here are a couple of them that I use religously to this day.
1. Everyone is a genius in a bullmarket
A lot people think that if they are picking stocks that keep on going up, its because they are smart. They fail to notice that EVERYONE is able to pick winning stocks when all stocks are going up. (Much like we are seeing in this fall and winters stock market). The same principle applies to business. Entrepreneurs have to be brutally honest with themselves and recognize where they have added value and where they have gone along for the ride. There is nothing wrong with going along for the ride and making money at it, but it will catch up with you if you lie to yourself and give yourself the credit for the ride.
Sports Leagues were the perfect example of an industry that thought they were responsible for growth when in reality it was a bull market for rights fees.
First the advent of cable created competition for sports rights that increased the value of sports rights. Then Satellite TV came along that created increased competition for cable and broadcast for sports rights, so sports rights values went up. Then the competition between rights holders themselves creating regional sports networks increased the value of sports rights. Today, sports are in a sweet spot because of the rise in adoption of TIVO like capabilities by TV viewers. Sports is the most TIVO resistant programming.
Smart sports rights holders, like we are trying to be with the Mavericks, recognize that it wasnt our brilliance that to this point had pushed up our TV rights revenues. It was the market. Its our challenge to recognize what we can do to push the value of our programming further. Its a bigger challenge to recognize that its possible that the bullmarket may end and we have to be sure our programming is of sufficient value to our customers and viewers to be able to maintain or continue to increase in value.
Its also our challenge to recognize whent there is opportunity.. Sports is one of the few TIVO proof programming options to advertisers. We have a unique chance to lever up our viewership to prove our value as a TIVO proof option to advertisers by integrating value for our advertisers into our games and by working to increase our viewership. Its critical not just because we want to protect and increase this revenue stream, but because across our revenue streams it has the most upside. Advertisers want a way to stay in front of the largest possible TIVO proof audiences, with the unique experience of HDTV, congregating at the same time, rather than picking them off one at a time as in an on demand universe. One gives you a number the next morning, the other takes a long time to aggregate into an audience size of value. That makes it a unique opportunity the Mavs have to work hard to leverage with our partners.
For the Mavs, its also important to realize that we cant raise ticket prices forever without pricing ourselves out of the market. In fact, we lowered the price of all tickets in our upper bowl and created a TWO DOLLAR ($2) ticket for 10 of our games. Fans can get 10 games for 20 bucks. That lowering ticket prices is the most powerful, least expensive marketing we can do. It leads to a more positive brand value and committment to the Mavs, which helps us create new products that leverage the live nature of our product.
Its not easy, but we recognize that much of our past increases in revenues were the result of industry trends as much as our efforts. We have to make sure to do whatever we can to focus on winning the battles in case the bullmarket does not continue.
Which leads to rule #2
2. Win the Battles you are in before you take on new battles
Everyone of my businesses has a make or break battle going on and so do yours. There is one battle in your business that you are not winning, or are battling to stay in front.
In our film business, its the battle to get people to theaters without spending more than we bring in box office. With the Mavs, its the battle of making our game experience in the arena and on TV so compelling that its strong enough entertainment on its own to draw an audience and make our advertisers happy. I cant control how a game on the court goes, but I can make sure that if you come to, or watch a game you have a great time doing it. On HDNet, its how to keep on raising the bar and find or create programming that our subscribers feel committed to and take ownership of. I can spend as much money on a show as a big network, but they are wrong 95pct of the time. Its not a model i want to copy. Its the ultimate challenge to find a new way to get results.
THese literally are the 3 problems that I focus on. They arent issues that just popped up. THey have been challenges in these businesses for years and present a moving target that require my ongoing and continuing focus, today and most likely for years to come. Its an intellectual challenge I really love. Its truly the sport of business. Sure, I deal with operational issues, but pretty much every other strategic element of my businesses I have learned to delegate. Thats not easy for an entrepreneur to do. In my past, I would have taken on everything and anything that I thought could add value to. I had to be in the middle of everything. No longer. Ive learned to hire people that I can build trust in and let them take the ball and run with it.
Of course not every business has bench strength. Some entrepreneurs wont hire people that have complementary skill sets. Others just are small business and cant afford it yet. For those businesses, this rule is all the more important. If you are the main engine behind your company, taking on new challenges will only dilute your ability to win the wars you are in and of course increase the risk of injuring your primary business or core competencies.
In fact, this is the biggest issue I have with the NBA and our international efforts. Its not that I think there is no opportunity internationally , there is. The problem is that the "CEO" of the NBA is in the front and middle of every effort. His efforts are diluted on both fronts and we risk losing multiple important battles. If the metrics for the lines of our business that drive 75pct or more of our business were skyrocketing, thats one thing. But we aren't winning the battles we are in. We aren't losing, we just aren't winning, we are treading water.
International isnt going anywhere. China as an example has great potential and it always will. If we were dominating in our core revenue lines, I could easily be the biggest proponent of an International NBA effort (minus contributing our players to competitive enterprises) . The NBA needs to find someone who can lead and win each of the battles. Trying to use one person as the leader for both is a huge mistake that is not worth the risk fto lack of execution it exposes us to.
I have used the same logic with HDNet. HDTV is taking hold all over the world. In many areas its booming. We sell those markets content via salespeople, but I have said no to offers to bring HDNet to the rest of the world as a linear or online network . Why ? Because dealing with the rest of the world takes a lot of time and focus. It takes going out and hiring people to run it, and training them and then being available to help support their efforts on an ongoing business. Every minute that i spend, or our top people spend dealing with the rest of the world is a minute not spent fighting the battle to make HDNet and HDNet Movies the best networks they can be here in the US. We are not a business that has maximized our growth here, we are just starting to accelerate. Taking any resources away from that battle would be a huge mistake.
Its the same with Landmark Theaters. We could go international, but winning the battles here are far more important and again, every minute our leadership spends on the rest of the world is time and focus lost on Landmark here in the US.
Its a huge lesson for entrepreneurs. Win the battles you are in first, then worry about expansion internationally or into new businesses. You do not have unlimited time and/or attention. You may work 24 hours a day, but those 24 hours spent winning your core business will pay offer far more. It might cost you some longer term upside, but it will allow you to be the best business you can be. To use a sports metaphor, get the fundamentals right and then add to your fundamental skills before you try to take on the trick shots.
Rule 3 is the natural extension of rule 2.
3. You can Drown in Opportunity
Few businesses only have one opportunity. Every entrepreneur's mind goes crazy with the new and exciting things they can do beyond the new and exciting things they are already doing. The risk is that you can drown in all these opportunities. Far too often when an entreprenuer hits a rough patch or competitive challenge, the temptation is too "turn on the thinking cap" and find something new for the company to do. Don't fall to the temptation. As an entreprenuer you have to know what the core competencies of your business are and make sure that your company focuses on being the absolutely best it can be at executing them. Bottom line is this. If you are adding new things when your core businesses are struggling rather than facing the challenge, you are either running away or giving up. Rarely is either good for a business. In fact, by chasing these opportunities, you may be assuring that you drown in them.
These rules are things I check off against before I undertake new elements of a business. Hopefully if you are an entrepreneur it will
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Reader Comments
(Page 1)2. Mark,
Great post, I am going through some of those same challenges right now. As an upstart I get about 5 new ideas a day and it is diffiuclt to stay focused.
P.S. Great hire with Casey Smith, was trainer for my college bball team at ASU, he is one of the best!
Posted at 2:23PM on Dec 11th 2006 by brandon
3. I'm not trying to give my man Robert Greene a plug here, but this post reminds me of some of the strategies that he writes about in his book: 33 Strategies Of War.
I wonder if you've read any of his books?
Posted at 2:34PM on Dec 11th 2006 by Brian J. Mann
4. Mark,
As far as drowning in opportunity is concerned, I think we are starting to see that a lot with college-aged kids. The fact that no option is seemingly shut off to bright kids makes it difficult for many of them to decide what to major in and/or what to do vocationally. I'm starting to see more and more kids with great potential blow it by chasing after every opportunity that presents itself rather than just specializing in a reasonable number of areas.
In our personal lives, just as in business, good options often keep us from choosing the best option.
5. Absolutely. And it is particularly true since the internet gives instant gratification to a lot of start-up businesses. I am being a real stickler with the quality of webcontent I post on http://www.smartremarx.com/ specifically so I can achieve some longevity with the product. Naturally, I think I have a great deal to offer, but that falls into rule #1 and being too bull-headed in a bull market. ~Andrew
6. Mark:
These are great rules to follow but how do you get motivated to do any of this?
None of your enterprises seem to be world changing and you apparently have enough money to live however and wherever you may wish.
I caught a rising tide as a young entrepreneur and made enough money to demotivate me for half a lifetime.
How does the NBA, HDTV, and the 100+ year old movie exhibition industry get you motivated at all?
Posted at 3:06PM on Dec 11th 2006 by Trey Tomeny
7. Who ever gets paid to make those videos they show at the games has the best job in the world. I wish they were all on youtube.
Posted at 3:23PM on Dec 11th 2006 by Katy Alonzo
8. What the heck does Drowing mean?
Success and Motivation:Drowing in Opportunity /Winning the Battles you are in
Posted at 3:25PM on Dec 11th 2006 by Luis E. Giner
9. Point #2; Most Entrepreneurs fall into this trap of being a Jack of all trades and a master or none.
I’m always tempted to roll out new business models, and it’s nice to hear you reiterating the point that a business must stay focused
Posted at 3:51PM on Dec 11th 2006 by Andrew Beckman
10. Great tips Mark!
Maki
Posted at 4:01PM on Dec 11th 2006 by Maki Papadopoulos
11. Great advice. I have been expanding my videography into photography, which is really stretching me due to opportunities. But in the same note, opportunities can drown you, but expanding with more people will allow you to take advantage of essential opportunities. This allows diversification, which is arguably more important than having one cash cow.
Posted at 4:48PM on Dec 11th 2006 by Gavin the photographer
12. You couldn't be anymore right about winning your battles before starting new ones. I think a perfect example is the youth programs for the three major sports. Little League which is obviously well funded by baseball is the leader. The NFL which is 2nd has developed a great NFL Flag program and also does a great job funding Pop Warner. And lastly, the Junior NBA program is a joke. Why is Stern going after the youth of China before he properly provides a good program for the youth of the US?
13. I couln't agree more Mark.
One of the biggest business mistakes I ever made was always trying to get bigger. There's nothing wrong with trying to increase revenues obviously, but sometimes that doesn't necessarily mean getting bigger, it may simply mean running your current business model more efficiently and making your current business better and your customers more happy.
I think so many entreprenuers (especially young ones) always think bigger is better and like you said... focusing on your core business and winning the battles you are currently in often times will create even more success than just growing bigger and taking on even more problems.
http://www.BryanHauer.com
Posted at 5:06PM on Dec 11th 2006 by Bryan Hauer
14. This is a great reminder about the importance of knowing what business you are in. If you chase 'two rabbits' they both may get away. -shon
Posted at 5:28PM on Dec 11th 2006 by shon
15. It's ironic that you posted this today because I was JUST sitting here in my home office about to re-evaluate some of my methods and see if I need to add some other services to generate revenue. But you're right; you're absolutely right. Win the battles I'm in now before trying to create new battles. Thank you for this post; perfect timing!
Posted at 6:43PM on Dec 11th 2006 by Lamarr Wilson
16. I'm about to turn 19 on the 14th, and it's great to read some insight on what I could do wrong by drowning in opportunity. Being in my 2nd year of college, I'm still trying to make sure I've picked the right major. I'm pretty sure business is my thing, but I also have a desire to build sites and web program. So I'm going for a minor in CIS, but I'm still not sure exactly what I'll be able to do when I graduate in 2009. Of course I'd love to be an entrepreneur, but what if that doesn't work out? I need a back-up plan.
Posted at 8:25PM on Dec 11th 2006 by James Stevens
17. This is an amazingly informative blog entry. Not trying to flatter Mark too much...
But in reality, these are major, important issues facing business people, especially smaller entrepreneurs. This is very useful advice and good reading. Bravo.
Posted at 11:12PM on Dec 11th 2006 by basketball
18. The notion of "drowning in opportunity" is a compelling pulse check, and coming from you an effective motivational tool to stay on purpose. Few industries present with the scale and level of dysfunction characteristic of healthcare finance and delivery today. Incremental tinkering won't work and too many "pigs at the trough" (special interests) only guarantee more of the same for the forseable future.
Thanks for the insight!
Posted at 11:28PM on Dec 11th 2006 by Gregg Masters
20. Mark -
Well stated, I have done so many things out of college trying to fulfill that entreprunuer spririt inside me. In fact, while all my buddies in my mid-20's were buying boats and motorcyles, etc......I was out there shelling my extra cash on many failed business attempts, which left me no fun toys to show off and number of excuses as to why they never succeeded.
But truly, what I did learn from those ventures was that I have focus on one thing and perform it better than anybody else. I admit, it's hard because of the number of new opportunities that come about, and with each opportunity looking like it has greener grass than where I am currently, those new opportunities are something that really plays with a guys mind and thoughts...i.e., daily focus on the task at hand.
But, seriously, Mark, if you out in the market looking for a vacation/real estate development - I know one for sale in the new wine country of Washington State called the Lake Chelan Region! Really, the grass is greener here!
Thanks for the advice man and have a great Christmas!
Later - Jeff
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1. I'm glad to see you are Blogging again...
and it's great being first!
Posted at 2:13PM on Dec 11th 2006 by Wolfe & West