Success and Motivation:Drowning in Opportunity /Winning the Battles you are in
Those were usually the times I made mistakes. In a lifetime of running businesses I have developed a lot of rules that have been almost infallable, here are a couple of them that I use religously to this day.
1. Everyone is a genius in a bullmarket
A lot people think that if they are picking stocks that keep on going up, its because they are smart. They fail to notice that EVERYONE is able to pick winning stocks when all stocks are going up. (Much like we are seeing in this fall and winters stock market). The same principle applies to business. Entrepreneurs have to be brutally honest with themselves and recognize where they have added value and where they have gone along for the ride. There is nothing wrong with going along for the ride and making money at it, but it will catch up with you if you lie to yourself and give yourself the credit for the ride.
Sports Leagues were the perfect example of an industry that thought they were responsible for growth when in reality it was a bull market for rights fees.
First the advent of cable created competition for sports rights that increased the value of sports rights. Then Satellite TV came along that created increased competition for cable and broadcast for sports rights, so sports rights values went up. Then the competition between rights holders themselves creating regional sports networks increased the value of sports rights. Today, sports are in a sweet spot because of the rise in adoption of TIVO like capabilities by TV viewers. Sports is the most TIVO resistant programming.
Smart sports rights holders, like we are trying to be with the Mavericks, recognize that it wasnt our brilliance that to this point had pushed up our TV rights revenues. It was the market. Its our challenge to recognize what we can do to push the value of our programming further. Its a bigger challenge to recognize that its possible that the bullmarket may end and we have to be sure our programming is of sufficient value to our customers and viewers to be able to maintain or continue to increase in value.
Its also our challenge to recognize whent there is opportunity.. Sports is one of the few TIVO proof programming options to advertisers. We have a unique chance to lever up our viewership to prove our value as a TIVO proof option to advertisers by integrating value for our advertisers into our games and by working to increase our viewership. Its critical not just because we want to protect and increase this revenue stream, but because across our revenue streams it has the most upside. Advertisers want a way to stay in front of the largest possible TIVO proof audiences, with the unique experience of HDTV, congregating at the same time, rather than picking them off one at a time as in an on demand universe. One gives you a number the next morning, the other takes a long time to aggregate into an audience size of value. That makes it a unique opportunity the Mavs have to work hard to leverage with our partners.
For the Mavs, its also important to realize that we cant raise ticket prices forever without pricing ourselves out of the market. In fact, we lowered the price of all tickets in our upper bowl and created a TWO DOLLAR ($2) ticket for 10 of our games. Fans can get 10 games for 20 bucks. That lowering ticket prices is the most powerful, least expensive marketing we can do. It leads to a more positive brand value and committment to the Mavs, which helps us create new products that leverage the live nature of our product.
Its not easy, but we recognize that much of our past increases in revenues were the result of industry trends as much as our efforts. We have to make sure to do whatever we can to focus on winning the battles in case the bullmarket does not continue.
Which leads to rule #2
2. Win the Battles you are in before you take on new battles
Everyone of my businesses has a make or break battle going on and so do yours. There is one battle in your business that you are not winning, or are battling to stay in front.
In our film business, its the battle to get people to theaters without spending more than we bring in box office. With the Mavs, its the battle of making our game experience in the arena and on TV so compelling that its strong enough entertainment on its own to draw an audience and make our advertisers happy. I cant control how a game on the court goes, but I can make sure that if you come to, or watch a game you have a great time doing it. On HDNet, its how to keep on raising the bar and find or create programming that our subscribers feel committed to and take ownership of. I can spend as much money on a show as a big network, but they are wrong 95pct of the time. Its not a model i want to copy. Its the ultimate challenge to find a new way to get results.
THese literally are the 3 problems that I focus on. They arent issues that just popped up. THey have been challenges in these businesses for years and present a moving target that require my ongoing and continuing focus, today and most likely for years to come. Its an intellectual challenge I really love. Its truly the sport of business. Sure, I deal with operational issues, but pretty much every other strategic element of my businesses I have learned to delegate. Thats not easy for an entrepreneur to do. In my past, I would have taken on everything and anything that I thought could add value to. I had to be in the middle of everything. No longer. Ive learned to hire people that I can build trust in and let them take the ball and run with it.
Of course not every business has bench strength. Some entrepreneurs wont hire people that have complementary skill sets. Others just are small business and cant afford it yet. For those businesses, this rule is all the more important. If you are the main engine behind your company, taking on new challenges will only dilute your ability to win the wars you are in and of course increase the risk of injuring your primary business or core competencies.
In fact, this is the biggest issue I have with the NBA and our international efforts. Its not that I think there is no opportunity internationally , there is. The problem is that the "CEO" of the NBA is in the front and middle of every effort. His efforts are diluted on both fronts and we risk losing multiple important battles. If the metrics for the lines of our business that drive 75pct or more of our business were skyrocketing, thats one thing. But we aren't winning the battles we are in. We aren't losing, we just aren't winning, we are treading water.
International isnt going anywhere. China as an example has great potential and it always will. If we were dominating in our core revenue lines, I could easily be the biggest proponent of an International NBA effort (minus contributing our players to competitive enterprises) . The NBA needs to find someone who can lead and win each of the battles. Trying to use one person as the leader for both is a huge mistake that is not worth the risk fto lack of execution it exposes us to.
I have used the same logic with HDNet. HDTV is taking hold all over the world. In many areas its booming. We sell those markets content via salespeople, but I have said no to offers to bring HDNet to the rest of the world as a linear or online network . Why ? Because dealing with the rest of the world takes a lot of time and focus. It takes going out and hiring people to run it, and training them and then being available to help support their efforts on an ongoing business. Every minute that i spend, or our top people spend dealing with the rest of the world is a minute not spent fighting the battle to make HDNet and HDNet Movies the best networks they can be here in the US. We are not a business that has maximized our growth here, we are just starting to accelerate. Taking any resources away from that battle would be a huge mistake.
Its the same with Landmark Theaters. We could go international, but winning the battles here are far more important and again, every minute our leadership spends on the rest of the world is time and focus lost on Landmark here in the US.
Its a huge lesson for entrepreneurs. Win the battles you are in first, then worry about expansion internationally or into new businesses. You do not have unlimited time and/or attention. You may work 24 hours a day, but those 24 hours spent winning your core business will pay offer far more. It might cost you some longer term upside, but it will allow you to be the best business you can be. To use a sports metaphor, get the fundamentals right and then add to your fundamental skills before you try to take on the trick shots.
Rule 3 is the natural extension of rule 2.
3. You can Drown in Opportunity
Few businesses only have one opportunity. Every entrepreneur's mind goes crazy with the new and exciting things they can do beyond the new and exciting things they are already doing. The risk is that you can drown in all these opportunities. Far too often when an entreprenuer hits a rough patch or competitive challenge, the temptation is too "turn on the thinking cap" and find something new for the company to do. Don't fall to the temptation. As an entreprenuer you have to know what the core competencies of your business are and make sure that your company focuses on being the absolutely best it can be at executing them. Bottom line is this. If you are adding new things when your core businesses are struggling rather than facing the challenge, you are either running away or giving up. Rarely is either good for a business. In fact, by chasing these opportunities, you may be assuring that you drown in them.
These rules are things I check off against before I undertake new elements of a business. Hopefully if you are an entrepreneur it will
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Reader Comments
(Page 2)22. Mark, I agree that many entrepreneurs may "drown in opportunities" as a result of looking for new ways to expand their businesses. It is usually wiser to fulfill the potential of what you have before expanding on it.
However, there's another reason why people may opt to divert themselves to other opportunities as well - they don't want to deal with the challenges that are rising up with what they already have. It's a way to avoid dealing with problems you don't want to deal with.
It may be relatively easy sometimes to start a business (especially online) and get it going. However, it can get increasingly difficult to keep it growing. Although growing it to its potential may be the most profitable thing to do, as well as the best way to ensure the future of the business, it may be less enjoyable than doing something new.
Many people will choose to start something new simply because it's more fun and less difficult. Either adding a new element to their existing business or starting a whole new business. But by doing so, they are limiting (or even killing) what they already have.
It's important to understand whether or not you're the type of person that is willing to take a business to its potential before you even start it.
23. Nice post. Just what I needed to read.
Posted at 10:04AM on Dec 12th 2006 by miltownkid
25. Mark--you say
"Sports is one of the few TIVO proof programming options to advertisers."
I'm sure I'm not the only one who Tivo's Mavs games and starts watching 20 minutes into the game--that way, I catch everything, and can skip the ads, at least for the first half. Is anything really Tivo-proof outside of web-video?
26. Thanks Mark. But like my stupid ex-wife once said, "some battles aren't worth fighting for".
Posted at 11:52AM on Dec 12th 2006 by Bob King Neverland III
27. Thanks for the free advice, Mark. I'm pretty sure you just saved me a lot of time, my company a lot of money, and my Year 2007 a lot of headache.
Posted at 12:06PM on Dec 12th 2006 by Bryan Lindley
28. Mark,So it sounds like you are saying that a person or company ought to take care of "all" of the problems a business has before they attempt trick shots, correct? What about your Landmark Theatre Chain?
Are the problems there so abundunt that it is impossible for you to take on anything new with that business? Is that why from all of the thousands of free ideas you recieved from your readers, you didnt pick any of them to impliment? Or maybe you did and just didn't tell us. Could be.To me that is almost like saying to a person, "Make sure you have no issues in your life before trying a trick shot or something new." IMHO , it is often in trying the new that the old issues dry up an go away. I mean , isnt the definition of crazy doing the same thing over and over and expecting a different result?I thought you were the ultimate Maverick, risk taker/business man.But maybe when you have more to protect (monetarily and asset wise), that tendacy wanes a bit. Which I guess in a way I understand.
Posted at 1:03PM on Dec 12th 2006 by Erica
29. I enjoyed your blog entry, it is very informative and great to see it a point of view of a person who knows what they are talking about instead of listening to one side of the story.
Thank you for posting this blog.
-Krystal-
Posted at 4:04PM on Dec 12th 2006 by Krystal
31. I have to agree with someone saying sports isn't necessarily TIVO proof. I tend to watch most things on TIVO now so I can skip the commercials. But the bottom line is that the value of BNA franchises has gone through the roof because of Cable TV rights...which won't really feel the affect of TIVO.
Posted at 6:03PM on Dec 12th 2006 by basketball
33. Mark,
I really enjoyed reading your blog. I am a student at Oregon State and an HUGE Mavs fan. I am a business major and reading blogs like this one that have advise in the business world are very interesting. Seeing as I will be graduating soon and going off into the real world, it is nice to get some advise from such a successful business man.
On a side-note, how do you feel about the NBA bringing the old ball back mid-season. I'd really like to hear what you think, and if that is one of the success's in business that you were talking about, seeing as how you were against the ball change in the first place, and made it known.
Thanks,
Josh
Posted at 6:55PM on Dec 12th 2006 by Josh
35. Great Mark,
As a internet startup that is going live in mid-January, these are very important words. I seem to have lots of new and progressive ideas that take me away from focusing on the main issue....making revenue for the core idea....then develop the new ideas into rev 2.
P.S. Good luck with Black Christmas...to bad your producer didn't get back to me;(
Posted at 7:24PM on Dec 12th 2006 by Taylor Moore
36. Great first hand insight. This advice should strike a cord with any current college student who cant quite figure out what path to follow during or after school. This coming from a college student who after 5 years and many sleepless nights thinking about life's possible direction, has finally settled on a path; Entrepreneurship. now if i could only convince my parents this the right one!
Posted at 5:53AM on Dec 13th 2006 by Kirkwood
37. Great tips and insight for any entrepreneur. I sometimes get lost in new ideas when trying to grow my small real estate company. I even do the same thing when blogging about my local market (http://atlanta575realestate.com), there is just so much to cover.
Thanks for the reminder of staying focused!
38. Wow. Mark, your timing could not be better. It seems that our business comes up with a new idea at least once a week, and I have recently began saying "not now".
Posted at 8:34AM on Dec 13th 2006 by Tom Kirkham
40. Great Job mark tell it like it is.
Posted at 1:33AM on Dec 14th 2006 by Robert Drakes
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21. Mark,
It looks like the last line got cut off mid-sentence. What were you saying?
> Hopefully if you are an entrepreneur it will
It will what?
(Great post, right at the core of my thinking in the middle of my second startup, http://LgDb.com )
-Scott
Posted at 7:44AM on Dec 12th 2006 by Scott Yates